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Klaus Born

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Klaus Born

Locality:

Carnaxide, Portugal

Job:

Operational Process Leader

Education:

 Universidade Aberta, Lisbon, PT (Modern Languages and Literature, English and German, Licenciatura (Masters)), FAS Germersheim (English, Italian, French, no)

Status:

Employee

Language:

English (Fluent), German (First language), French (Basic knowledge), Italian (Basic knowledge), Portuguese (Fluent)

Experience:

  (Operational Process Leader), Fujitsu Helpdesk Services, Lisbon, PT (Team leader), National Institutes of Health, Bethesda, MD, USA (IT Manager), SLAT DV Consulting, Eschborn, DE (Infrastructure Support), ICL Fujitsu Maarssen, NL (Product Support Engineer)

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Klaus Born

Locality:

Lisboa rea, Portugal

Summary:

Operational Process Leader at Solvay 3S

Experience:

Solvay 3S (Empresa pblica; SOLB.BE; Setor Indstria qumica): Operational Process Leader,  (Janeiro de 2008-Junho de 2010) * Responsible to supervise Contact Center team (18 FTE) * Main responsible (process owner) of CRM and ticket management system optimization * Operational manag...