Customer Support Manager, Service Delivery Ireland at Ericsson LMI
Experience:
Ericsson LMI (Telecommunications industry): Head of Customer Support, Ireland, (December 2009-Present) Head of Support for Ericsson Ireland.
I lead a high perfoming team of SDM's and engineers towards all of Ireland's telecom operators.
We deliver of support for multiple technol...
Support Manager/Data Center Technician at Servecentric
Experience:
Servecentric (Privately Held; Computer & Network Security industry): Support Manager/Data Center Technician, (August 2004-Present) 2004 - 2007
First point of contact for all customer queries
Monitoring of all client and internal systems over a variety of platforms, utilizing...
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